What is my response grade?
Your response grade is determined by how often you respond to different types of messages from parents within 24 hours.
How do I see my grade?
Your grade is sent weekly to your email. Check the email you use for Sittercity.
What are the different grades?
A+, A, B, C, D, and F
How do I increase my grade?
Reply to messages you get from new parents within 24 hours. Conversations with parents you’ve been messaging with for a while will not affect your score.
Can parents see my grade?
At this time, your grade is private. Only you will be able to see it via email.
How can I be alerted if my grade is going to drop?
Download our iOS app or Android app and be sure your push notifications are turned on. You’ll receive a notification when your grade is at risk.
How can I stop receiving messages from new parents?