No worries — we're here to help. First, please be sure to check out our Profile photo guidelines for families to confirm your photo meets all criteria.
Keep in mind, photos do go through a review process but should display on your profile within 1 business day.
If you're still having trouble uploading your photo, simply contact us via the Submit a request link below and we'll be happy to upload your photo for you.
Add your photo to your Parent account.