I'm having trouble uploading my photo.

I'm having trouble uploading my photo.


No worries, we're here to help.  Simply send us an email to help@sittercity.com with your photo attached and "Upload my photo" in the subject line and we'll be happy to upload your photo for you. 

Keep in mind, photos do go through a review process but should display on your profile within 1 business day.

 Review these other tips for uploading your photo:

  • You can add a photo from Facebook, or you can upload a new photo
  • File types:  JPG, PNG, or GIF
  • Photos must be between 50KB and 500KB
  • Photos cannot contain nudity, copyrighted, violent, or offensive material in images
  • If your photo contains children, by clicking Save, you verify you are the legal guardian or have explicit permission to use this photo. If the kids pictured aren’t yours, make sure to ask the parents for permission.


Add your photo to your Sitter profile > 


Add your photo to your Parent account > 

Have more questions? Submit a request


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