I'm having trouble submitting my background check

Are you having trouble submitting your background check?

After four failed attempts your account will be locked.


Here are a few tips to follow while filling out your personal information:

1. Phone number - do NOT use dashes or spaces

2. License number - do NOT use dashes or spaces

3. Social Security number - MUST use dashes (xxx-xx-xxxx)


If you are entering your Social Security Number correctly and are receiving an error message that there is a discrepancy, please see the following instructions for a quick and easy fix!


1. Fill out the attached form and FAX to TalentWise at (800) 433-7392

2. Write your name and that you are applying for a sitter job through Sittercity

3. TalentWise will process your information in 4 business hours


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