What is Family Concierge?
Family Concierge is a team of knowledgeable, trusted individuals who can help families efficiently navigate the care options available to them through their Bright Horizons employee benefits and the entire Bright Horizons care network.
Why should I use Family Concierge?
The responsibility of not only child care, but family, pet, and household care, is a significant mental burden. Family Concierge can help with that burden, by taking a lot of the workload of finding and confirming care off of your hands. Family Concierge will proactively provide you with additional resources and reminders as your care needs change and adapt.
What if I have multiple care needs?
Family Concierge specializes in creating personalized care plans for multiple care needs and utilizing the full range of your Bright Horizons benefits and resources available to you. This includes child care, elder care, pet care, housekeeping, tutoring, and seasonal camps. Every family has its own unique needs, and Family Concierge aims to ease the burden of ensuring all care needs are met in a simple and coordinated way.
How much does it cost to connect with a Family Concierge?
Family Concierge is available specifically to employers who have chosen it to be a part of their Bright Horizons benefits. If your employer has included Family Concierge as part of your Bright Horizons employment benefits, it costs you absolutely nothing to utilize the Family Concierge team.
My employer doesn’t currently provide Bright Horizons benefits - Is there information I can present to them?
Absolutely - Here is information that you’re welcome to provide to the relevant parties at your employer: Resources for Employers