Welcome to Sittercity Support
How can we help?
Example: How do I reset my password
Support - Sittercity
Here's How It Works for Sitters
Find the perfect job in 3 easy steps
How to apply to a job
Should I sign up as a sitter, nanny, or otherwise?
If a family on Sittercity hires me, how will I get paid?
How will I know if a job posting has been filled?
Membership Options & Pricing for Sitters
Get featured! Our Featured Sitter option
How much does it cost for sitters?
Can I be a caregiver AND a parent on Sittercity?
Account Management for Sitters
Profile photo guidelines for sitters
How do I update my profile and view my background check badge?
How do I update my Availability?
Login trouble and resetting your password
How do I update my credit card info?
I created a profile, but I'm still unable to apply to jobs
See all 15 articles
Trust & Safety for Sitters
Background check options and pricing for caregivers
Cyber safety tips for sitters
How does Sittercity verify families?
How to share your background check details
Why am I being required to complete a background check?
Report a user or scammer
See all 11 articles
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