For Families
Here's How It Works for Families
- Find the perfect caregiver in 3 easy steps
- How to post a job
- How to find the right sitter for your family
- Do I need a babysitter, a nanny or someone else?
- How can I tell if a sitter I like is available?
- How can I search for sitters by availability or schedule?
Membership Options & Pricing for Families
Account Management for Families
- Profile photo guidelines for families
- How do I schedule an interview with a sitter?
- Login trouble and resetting your password
- How do I update my credit card info?
- How to submit or read a review on a sitter
- How do I update my notification settings?
Guidelines & Expectations
Trust & Safety for Families
- Run a background check on a caregiver
- Why didn't my sitter get a badge on their profile for the background check?
- How does Sittercity authenticate sitters?
- Are daycares allowed on Sittercity?
- Reasons why your account would be removed
- Reasons why a sitter account would be removed
For Caregivers
Here's How It Works for Sitters
Membership Options & Pricing for Sitters
Account Management for Sitters
- Profile photo guidelines for sitters
- How do I update my profile and view my background check badge?
- How do I update my Availability?
- How do I view and manage interview requests?
- Login trouble and resetting your password
- How do I update my credit card info?
Guidelines & Expectations
Trust & Safety for Sitters
- Background check options and pricing for caregivers
- Cyber safety tips for sitters
- How does Sittercity authenticate families?
- How to share your background check details
- Why am I being required to complete a background check?
- My identity authentication failed, what now?