For Families
Here's How It Works for Families
Membership Options & Pricing for Families
Trust & Safety for Families
- Run a background check on a caregiver
- How much should I pay my sitter?
- Why didn't my sitter get a badge on their profile for the background check?
- Reasons why your account would be removed
- Reasons why a sitter account would be removed
- Report a scammer
Account Management for Families
- Profile photo guidelines for families
- Login trouble and resetting your password
- How do I update my credit card info?
- How to leave a review on a sitter
- How do I update my notification settings?
- I'm having trouble uploading my photo
For Caregivers
Here's How It Works for Sitters
Membership Options & Pricing for Sitters
Account Management for Sitters
- Profile photo guidelines for sitters
- Login trouble and resetting your password
- How do I update my credit card info?
- I created a profile, but I'm still unable to apply to jobs
- How do I update my notification settings?
- How to reply to a review on your account
Trust & Safety for Sitters
- Background check options and pricing for caregivers
- Cyber safety tips for sitters
- How to share your background check details
- Why am I being required to complete a background check?
- Report a scammer
- Report an incident