For Families

Here's How It Works for Families

• Find the perfect caregiver in 3 easy steps
• How to post a job
• How to find the right sitter for your family

Membership Options & Pricing for Families

• Membership options for parents
• Types of payment we accept
• Can I be a parent AND a caregiver on Sittercity?
• I forgot to cancel my subscription. Can I get a refund?

Trust & Safety for Families

• Run a background check on a caregiver
• How much should I pay my sitter?
• Reasons why your account would be removed
• Reasons why a sitter account would be removed
• Report a scammer

Account Management for Families

• Profile photo guidelines for families
• Login trouble and resetting your password
• How do I update my credit card info?
• How to leave a review on a sitter
• How do I update my notification settings?
• I'm having trouble uploading my photo

See all 9 articles

For Caregivers

Here's How It Works for Sitters

• Find the perfect job in 3 easy steps
• How to apply to a job

Membership Options & Pricing for Sitters

• Get featured! Our Featured Sitter option
• How much does it cost for sitters?
• Can I be a caregiver AND a parent on Sittercity?

Account Management for Sitters

• Profile photo guidelines for sitters
• Login trouble and resetting your password
• How do I update my credit card info?
• I created a profile, but I'm still unable to apply to jobs
• How do I update my notification settings?
• How to reply to a review on your account

See all 14 articles

Trust & Safety for Sitters

• Background check options and pricing for caregivers
• Cyber safety tips for sitters
• How to share your background check details
• Why am I being required to complete a background check?
• Report a scammer
• Reasons why your account would be removed

See all 7 articles

For Press & Marketing

For Marketing & Business Development

• Marketing & Business Development Information

For Press & Media

• Press Information