About Sittercity

• Here's how it works
• How to post a job
• How to apply to a job
• How to find the right match

Membership Options & Pricing

• ★ I forgot to cancel my subscription, can I get a refund?
• How to turn off the automatic renewal
• Membership options for parents
• Looking for a job as a sitter?
• I'm having trouble registering for my military membership
• What types of payment we accept

Trust & Safety

• ★ Report a scammer
• ★ Why do I have to run a background check?
• Our trust and safety center
• Background check options & pricing
• How a sitter can share their background check details
• Cyber safety tips for sitters

See all 9 articles

Account Management

• ★ I need to close my account.
• ★ Unsubscribe
• I'm not able to view jobs in my zip code.
• "I don't see my pic on my profile"
• How do I edit an application?
• How do I update my profile and view my background check badge?

See all 16 articles