For Families
Tips to get started
- How Sittercity works for families
- Getting started on Sittercity
- Job posting tips
- Choosing the right caregiver
- Help with taxes, Nanny Tax
- Nanny shares and learning pods
How it works for families
- Write your job description with OpenAI
- Messaging caregivers on Sittercity
- What are the average babysitter and nanny pay rates?
- What is Sittercity Adventures?
- How do I pay my sitter?
- How do I review a caregiver on Sittercity?
Membership options & pricing for families
- Premium membership options
- What is the Bright Horizons corporate benefit?
- I'm eligible for the Bright Horizons corporate benefit. How do I register on Sittercity?
- How do I apply my employer’s corporate benefit to my existing Sittercity account?
- Does the Bright Horizons corporate benefit include cost coverage or reimbursement?
- Can I get a refund for my membership?
Account management for families
- How do I reset my password?
- I cannot log in to my parent account
- Cancel my Premium Membership
- Close my parent account
- Edit or close job posting
- Why is my job post under review?
Guidelines & expectations
- Accessibility information
- Family profile photo guidelines
- User Generated Content Policy
- Sittercity Community Guidelines
- Ratings & Reviews Community Guidelines
- Attendance expectations
Trust & Safety for families
- Run a background check on a caregiver
- Why didn't my sitter get a background check badge?
- How does Sittercity verify sitter identities?
- Reasons why your account would be removed
- Reasons why a sitter account would be removed
- Report a user or scammer