For Families
Tips to get started
- How Sittercity works
- Getting started on Sittercity
- Job posting tips
- Choosing the right caregiver
- Help with taxes, Nanny Tax
- Nanny shares and learning pods
How it works for families
- How to search for sitters
- How to pay my sitter
- What is Sittercity Adventures?
- Average babysitter and nanny pay rates
- Family profile photo guidelines
- Leave a sitter review
Membership options & pricing for families
- Premium membership options
- What is the Bright Horizons corporate benefit?
- I'm eligible for the Bright Horizons corporate benefit. How do I register on Sittercity?
- How do I apply my employer’s corporate benefit to my existing Sittercity account?
- Trouble upgrading to Premium
- Can I get a refund for my membership?
Account management for families
- Login trouble, password reset
- Cancel my subscription
- Close my parent account
- Edit or close job posting
- Why is my job post under review?
- Family photo upload trouble
Guidelines & expectations
- Accessibility information
- User Generated Content Policy
- Sittercity Community Guidelines
- Ratings & Reviews Community Guidelines
- Attendance expectations
- Quality expectations
Trust & Safety for families
- Run a background check on a caregiver
- Sitter background check badge requirements
- How does Sittercity verify sitter identities?
- Reasons why your account would be removed
- Reasons why a sitter account would be removed
- Report a user or scammer