For Families

Here's How It Works for Families

• Find the perfect caregiver in 3 easy steps
• How to post a job
• How to find the right sitter for your family
• Do I need a babysitter, a nanny or someone else?

Membership Options & Pricing for Families

• Membership options for parents
• Types of payment we accept
• Can I be a parent AND a caregiver on Sittercity?
• I'm having trouble upgrading to Premium
• I forgot to cancel my subscription. Can I get a refund?

Trust & Safety for Families

• Run a background check on a caregiver
• How much should I pay my sitter?
• Reasons why your account would be removed
• Reasons why a sitter account would be removed
• Report a scammer
• Report an incident

Account Management for Families

• Profile photo guidelines for families
• Login trouble and resetting your password
• How do I update my credit card info?
• How to leave a review on a sitter
• How do I update my notification settings?
• I'm having trouble uploading my photo
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