For Families
Tips to get started
How it works for families
- Tips for posting a job
- How do I find the sitters that are most relevant to me?
- How can I tell if a sitter I like is available?
- How can I search for sitters by availability or schedule?
- Why is my job post under review?
- Can I look for a provider for a nanny share or learning pod?
Membership options & pricing for families
Account management for families
- Profile photo guidelines for families
- How do I schedule an interview with a sitter?
- I'm having trouble logging in, forgot my password, or need to reset my password
- How do I update my credit card info?
- How to submit or read a review on a sitter
- How do I update my notification settings?
Guidelines & expectations
- Accessibility Information
- User Generated Content Policy
- Sittercity Community Guidelines
- Ratings and Reviews Community Guidelines
- Attendance Expectations
- Quality Expectations
Trust & Safety for families
- Run a background check on a caregiver
- Why didn't my sitter get a badge on their profile for the background check?
- How does Sittercity verify sitters’ identities?
- Are daycares allowed on Sittercity?
- Does Sittercity verify sitter certifications/licensing?
- Reasons why your account would be removed