On Sittercity, members have the ability to post job listings, apply for jobs, upload a profile photo, and send messages and requests to other members. This is known as user-generated content. User-generated content may be screened and monitored by Sittercity for the trust & safety of our community. Below you will find our policies based on the type of content. Any user content that Sittercity believes violates our Terms of Use, Community Guidelines and Inclusion Policy or the below policies may cause your account to be suspended or permanently removed.
You can report any content to Sittercity that you believe may violate our policies.
Job listings:
Job listings are a parent's opportunity to describe in detail what they’re looking for in a sitter. Job listings are public and shall not contain any personally identifiable information such as last names, phone numbers, email addresses, home addresses, business and school names and addresses, or other information such as web links, social media references, referrals to other services or providers, spam, gibberish content, inappropriate language, harassment, discrimination, and scam behavior. Content that is not related to seeking a sitter is not permitted. Approved agencies may use Sittercity for recruitment purposes, and have their own set of guidelines.
Messages between users:
Messages on Sittercity are meant for parents and sitters to arrange interviews and sittings, to ask relevant questions about the job or the sitter’s experience, and to see if each party is generally a good fit for each other. Messages between users shall not contain web links, social media references, referrals to other services or providers, spam, gibberish content, inappropriate language, harassment, discrimination, and content that is irrelevant to seeking a sitter or seeking jobs. Keep in mind that all communications should remain professional and courteous.
Sitter profile reviews:
On Sittercity, parents have the ability to leave written reviews on a sitter’s profile. These reviews shall not contain any personally identifiable information such as last names, phone numbers, email addresses, addresses, or other information such as web links, spam, gibberish content, inappropriate language, harassment, discrimination, and scam behavior. The reviews must be relevant to your experience with the sitter and may be about communications, interviews, and sittings. You can view our full guidelines on reviewing profiles here.
Interview requests:
Parents on Sittercity are able to send an interview request to a sitter they’ve communicated with. These requests include a message where the parent can describe the job details and any information relevant to the interview. These requests shall not contain web links, social media references, referrals to other services or providers, spam, gibberish content, inappropriate language, harassment, discrimination, and scam behavior.