When a sitter’s background check is processed and they receive the status, 'Ineligible for badge', this means the background check results did not meet the requirements for a badge, and we are unable to award a badge to the sitter's profile.
Only sitters with a completely clear record can receive a background check badge on their profile.
A sitter that is ineligible for the background check badge is still eligible to use the site.
Visit our 'What's Covered on a Background Check' page for more information about what’s included in each background check, and examples of reasons why someone may be removed from the site.
Please be sure to check out our Trust & Safety Center for additional important information regarding trust & safety on Sittercity.