Welcome to Sittercity Support
How can we help?
Example: How do I reset my password
Support - Sittercity
Tips to Get Started
Find the perfect job in 3 easy steps
Should I sign up as a sitter, nanny, or otherwise?
Here's How It Works for Sitters
How to apply to a job
If a family on Sittercity hires me, how will I get paid?
How will I know if a job posting has been filled?
I need help with taxes or the Nanny Tax
Help! I accidentally added the wrong birth date to my profile
Membership Options & Pricing for Sitters
Get featured! Our Featured Sitter option
How much does it cost for sitters?
Can I be a caregiver AND a parent on Sittercity?
Account Management for Sitters
Profile photo guidelines for sitters
How do I update my profile and view my background check badge?
How do I update my Availability?
How do I view and manage interview requests?
Login trouble and resetting your password
How do I update my credit card info?
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Guidelines & Expectations
Sittercity Community Guidelines
Sittercity Community Inclusion Policy
How to ace your interview
Trust & Safety for Sitters
Background check options and pricing for caregivers
Cyber safety tips for sitters
How does Sittercity authenticate families?
How to share your background check details
Why am I being required to complete a background check?
My identity authentication failed, what now?
See all 13 articles