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  2. For Caregivers
  3. Account Management for Sitters

Account Management for Sitters

  • Profile photo guidelines for sitters
  • How do I update my profile and view my background check badge?
  • How do I update my Availability?
  • How do I view and manage interview requests?
  • I'm having trouble logging in, forgot my password, or need to reset my password
  • How do I update my credit card info?
  • I created a profile, but I'm still unable to apply to jobs
  • How do I update my notification settings?
  • I'm having trouble uploading my photo
  • I'm having trouble submitting my background check
  • Why am I not getting responses to my applications?
  • How do I edit an application?
  • How do I add references for myself?
  • I uploaded my photo but don't see it live yet
  • I am getting a "Complete Your Profile" error. Help!
  • How do I unsubscribe from promotional emails?
  • I need to close my account
  • How do I reactivate my account?
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Resources

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  • Resources for Sitters

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Find jobs

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  • Special needs care jobs
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  • Pet sitting jobs

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If you are having difficulty using assistive technology with this website, please contact Sittercity Customer Success by phone at 888.748.2489 or by email at support@sittercity.com.